General Data Protection Regulation
Privacy Policy / DSGVO
theHUD Agency & Distribution GmbH
We are very pleased about your interest in our company.
Data protection has a particularly high priority for the management of theHUD GmbH. A use of the web pages of theHUD GmbH is basically possible without any specification of personal data. However, if a data subject wishes to use our company's special services through our website, it may be necessary to process personal data. If the processing of personal data is required and there is no legal basis for such processing, we generally seek the consent of the data subject.
TheHUD GmbH, as the controller, has implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security holes, so that absolute protection can not be guaranteed. For this reason, every person concerned is free to submit personal data to us in alternative ways, for example by telephone.
1. Who is responsible for data processing and whom can I contact?
theHUD Agency & Distribution GmbH
Managing Director: Horst Brandes | Uwe Noll
Deisterstr. 17a
30449 Hanover
Telephone: +49 (0) 511 543584-20
Fax: + 49 (0) 511 5435842-49
E-Mail: management-MD@thehud.de
2. Which sources and data do we use?
We process personal data that we receive from our customers. In addition, we process - to the extent necessary for the provision of our services - personal data that we collect from other companies, eg. For example, Amazon.com and other third parties may have received such permission (such as to execute orders, orders, deliveries, etc.). On the other hand, we process personal data that we have legitimately gained and are able to process from publicly available sources (eg Internet, press, media, telephone directories).
Relevant personal data when opening a customer account can be:
Name, first name, gender, title, address / other contact information (telephone, e-mail address, fax number), different delivery address, tax ID.
These data are taken from the new customer form filled in and signed by our customers. After the systemic registration of this data in our IT, the activation for the password is done Gun access to our Web Info System and B2B Shop www.thehud.de.
By activation of the customer account and thus in the course of the business relationship, in addition to the aforementioned data, further personal data may be collected, processed and stored. These essentially include:
Account and payment transactions (including online banking)
Order data (eg payment orders), data from fulfillment of our contractual obligations (eg payment transaction data). Written invoices, methods of payment, methods of payment, note of payment morality are stored in the customer accounts.
Customer contact information
As part of the business start-up phase and during the business relationship, in particular by personal, telephone or written contacts, initiated by the customer or theHUD GmbH, other personal data, such. B. Information about the contact channel, date, occasion and result, (electronic) copies of the written traffic.
3. What do we use to process your data (purpose of the processing) and on which legal basis
We process the aforementioned personal data in accordance with the provisions of the EU General Data Protection Regulation (DSGVO):
a. For the fulfillment of the contractual obligations (Art. 6, para. 1 b DSGVO)
The processing of personal data takes place in order to carry out business in the context of the execution of the orders with our customers, which are made at your request.
The purposes of the data processing are based primarily on the desired performance of the customer and may include, but is not limited to, needs analysis, consulting and execution of orders made upon your request.
b. In the context of balancing interests (Article 6 (1) f DSGVO)
If necessary, we process your data beyond the actual fulfillment of the contract for the protection of legitimate interests of us or third parties. Examples:
- Consultation and exchange of data with credit bureaus (eg Creditreform) to assess credit risk and default risk and debt recovery and recovery.
- Customer acquisition on the Internet through search engines.
- Clarifications regarding over- and underpayments as well as open invoices.
- Advertising as long as you have not objected to the use of your data.
- Asserting legal claims and defense in legal disputes (eg Creditreform, lawyer, police, court, etc.).
- Ensuring the IT security of theHUD GmbH
- Measures for the further development of products (through customer inquiries).
c. Due to legal requirements (Article 6 (1) c DSGVO) or in the public interest (Article 6 (1) e DSGVO)
In addition, as a company, we are subject to various legal requirements (eg data archiving for the tax office for a tax audit).
4. Who gets my data?
Within theHUD GmbH, those entities gain access to your data, which they need to fulfill our contractual and legal obligations. Our service providers and vicarious agents may also receive data for these purposes if they comply with our written data protection directives. We may only disclose information about you if statutory provisions so dictate, if you have consented to it and if you have the same rights as instructed subcontractors to guarantee compliance with the provisions of the EU General Data Protection Regulation. Under these conditions, recipients of personal data may, for. For example:
- Public bodies and institutions (tax authorities, Federal Central Tax Office) if there is a legal or regulatory obligation.
- credit and financial services institutions, processors, to whom we transfer personal data in order to conduct the business relationship with you. In detail: External support / maintenance / storage of EDP / IT applications / data, payment transactions, external logistics companies, package tracking.
5. Are data transmitted to a third country or to an international organization?
A transfer of data to countries outside the EU or the EEA (so-called third-party states) will only take place if required by law to fulfill your orders (eg delivery and payment to and from abroad) (eg. tax reporting obligations), you have given us the consent.
How long will my data be stored?
We process and store your personal data as long as it is necessary for the fulfillment of our contractual and legal obligations. If the purpose of the storage is omitted or if a storage period prescribed by the European directives and regulations or any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
6. Which data protection rights do I have?
Rights of the person concerned
1. a) Right to confirmation
Each data subject has the right, as granted by the European Di- rective and Regulatory Authority, to require the controller to confirm whether personal data relating to him / her is being processed. If a person concerned wishes to exercise this right of confirmation, they may at any time contact an employee of the controller.
1. b) Right to information
Any person affected by the processing of personal data shall have the right, granted by the European legislator and regulator, at any time to obtain from the person responsible for the processing free of charge personal data stored on his person and a copy of that information. Furthermore, the European legislator and regulator gave the data subject the following information:
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o the processing purposes
o the categories of personal data being processed
o the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations
o if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
o the right of rectification or erasure of the personal data concerning them or restriction of processing by the controller or a right to object to such processing
o the existence of a right of appeal to a supervisory authority
o if the personal data are not collected from the data subject: all available information about the origin of the data
o the existence of automated decision-making including profiling under Article 22 (1) and (4) of the GDPR and, at least in these cases, informative information on the logic involved and the scope and intended impact of such processing on the person concerned
In addition, the data subject has a right of access as to whether personal data has been transmitted to a third country or to an international organization. If that is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.
If an interested party wishes to exercise this right to information, they may at any time contact an employee of the controller.
1. c) Right to rectification
Any person affected by the processing of personal data shall have the right granted by the European legislature and the legislature to require the immediate correction of any inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.
If an affected person wishes to exercise this right of rectification, they may, at any time, contact an employee of the controller.
1. d) Right to cancellation (right to be forgotten)
Any person concerned by the processing of personal data shall have the right granted by the European legislator to order the controller to immediately delete the personal data concerning him, if and for one of the following reasons Processing is not required:
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o The personal data has been collected or otherwise processed for such purposes for which they are no longer necessary.
o The person concerned revokes the consent on which the processing was based on Article 6 (1) (a) of the GDPR or Article 9 (2) (a) of the GDPR and lacks any other legal basis for the processing.
o The data subject objects to the processing pursuant to Art. 21 para. 1 DS-GVO and there are no legitimate reasons for the processing, or the data subject submits pursuant to Art. 21 para. 2 DS-GVO Objection to the processing.
o The personal data were processed unlawfully.
o The deletion of personal data is required to fulfill a legal obligation under Union or national law to which the controller is subject.
o The personal data were collected in relation to services offered by the Information Society pursuant to Art. 8 para. 1 DS-BER.
If one of the above reasons is correct and an affected person wishes to arrange for the deletion of personal data stored by theHUD GmbH, they may at any time contact an employee of the processing company. The employee of theHUD GmbH will arrange that the deletion request be fulfilled immediately.
If the personal data has been made public by theHUD GmbH and if our company is responsible for deleting personal data as the person responsible pursuant to Art. 17 para. 1 DS-GVO, theHUD GmbH takes appropriate measures, taking into account the available technology and the implementation costs of a technical nature in order to inform other data controllers processing the published personal data that the data subject has deleted from all other data controllers any links to such personal data or copies or replications thereof personal data, unless the processing is necessary. The employee of TheHUD GmbH will arrange the necessary in individual cases.
1. e) Right to restriction of processing
Any person affected by the processing of personal data shall have the right granted by the European legislature and the legislature to require the controller to restrict the processing if one of the following conditions is met:
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o The accuracy of the personal data is contested by the data subject for a period of time that enables the person responsible to verify the accuracy of the personal data.
o The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.
o The controller no longer needs the personal data for processing purposes, but the data subject requires them to assert, exercise or defend legal claims.
o The person concerned has objection to the processing acc. 21 (1) DS-GVO and it is not yet clear whether the legitimate reasons of the responsible person outweigh those of the data subject.
If one of the above-mentioned requirements is met and an affected person wishes to request the restriction of personal data stored by theHUD GmbH, he may at any time contact an employee of the controller. The employee of theHUD GmbH will initiate the restriction of processing.
1. f) Data transferability
Any person concerned by the processing of personal data shall have the right, granted by the European Union regulator and regulator, to provide personal data relating to him / her provided to a controller by the data subject in a structured, common and machine-readable format receive. It also has the right to transfer this data to another person responsible without hindrance by the controller to whom the personal data was provided, provided that the processing is based on the consent pursuant to Article 6 (1) (a) of the GDPR or Art. 9 (2) (a) of the GDPR or on a contract under Article 6 (1) (b) of the GDPR and processing is carried out by automated means, unless the processing is necessary for the performance of a task in the public interest or in the exercise of official authority, which has been transferred to the controller.
In addition, in exercising their right to data portability under Article 20 (1) of the GDPR, the data subject has the right to obtain that the personal data are transmitted directly from one controller to another, where technically feasible and provided that this does not affect the rights and freedoms of other persons.
In order to assert the right of data transferability, the data subject may, at any time, contact an employee of theHUD GmbH.
1. g) Right to object
Any person concerned by the processing of personal data shall have the right conferred by the European legislator at any time, for reasons arising out of their particular situation, to prevent the processing of personal data relating to them which, by reason of Art. 6 (1) (e) or (f) DS-GVO, an objection is raised. This also applies to profiling based on these provisions.
TheHUD GmbH no longer processes the personal data in the event of an objection, unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defense of legal claims.
If theHUD GmbH processes personal data in order to operate direct mail, the data subject has the right at any time to object to the processing of the personal data for the purpose of such advertising. This also applies to the professional, as far as it is associated with such direct mail. If the data subject objects to theHUD GmbH processing for direct marketing purposes, theHUD GmbH will no longer process the personal data for these purposes.
In addition, the data subject has the right, for reasons arising from his / her particular situation, against the processing of personal data relating to him or her for theHUD GmbH for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para 1 DS-BER, objections shall be lodged unless such processing is necessary to fulfill a task of public interest.
In order to exercise the right to object, the person concerned may directly contact any employee of theHUD GmbH or another employee. The data subject is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise its right of opposition by means of automated procedures using technical specifications.
1. h) Automated decisions in individual cases including profiling
Any person concerned by the processing of personal data shall be subject to the right granted by the European legislature and the legislature not to make a decision based solely on automated processing, including profiling, which has legal effect or similar effects (1) is significantly impaired, unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) permitted by Union or Member State legislation to which the Responsible Party is subject and that such legislation contains appropriate measures to safeguard the rights, freedoms and legitimate interests of the data subject, or (3) with the express consent of the data subject.
If the decision (1) is required for the conclusion or performance of a contract between the person concerned and the person responsible or (2) it takes place with the express consent of the person concerned, theHUD GmbH takes appropriate measures to protect the rights and Liberties and the legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and to challenge the decision.
If the data subject wishes to assert any rights with respect to automated decisions, they may, at any time, contact an employee of the person responsible for processing.
1. i) Right to revoke a data protection consent
Any person affected by the processing of personal data has the right, granted by the European legislator and regulator, to revoke consent to the processing of personal data at any time.
If the data subject wishes to assert their right to withdraw consent, they may turn to the controller at any time.
Links to other websites
This website contains links to other websites (so-called external links).
TheHUD GmbH is responsible as a provider of its own content in accordance with the applicable European and national legislation. From these own contents, links to the content provided by other providers are to be distinguished. We have no influence on the fact that the operators of other websites comply with the applicable European and national legal provisions. Please inform yourself about the privacy statements provided on the respective website. TheHUD GmbH assumes no responsibility for third-party content that is provided via links for use and is specially marked, and does not endorse its content. For illegal, incorrect or incomplete contents as well as for damages resulting from the use or non-use of the information, the provider of the website, which was referred to, is liable.
7. Use of cookies
Cookies are text files that are stored in the Internet browser or on the Internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.
Our website uses only cookies which are technically necessary for the operation of our website. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break.
The user can prevent the setting of cookies through our website at any time by means of an appropriate setting of the Internet browser used and thus permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.
8. Is there a duty for me to provide data?
As part of our business relationship, you must provide the personal information necessary to enter into a business relationship and fulfill its contractual obligations, or we are required to do so by law. Without this data, we will generally have to refuse to conclude the contract or to execute the order or to be unable to fulfill a contract and to terminate it if necessary.
Information about your right of objection under Article 21 of the EU General Data Protection Regulation (GDPR)
1. Case-specific right of objection
You have the right for reasons that arise from your particular situation at any time against the processing of the personal data in question, based on Article 6 paragraph 1 e DSGVO (data processing in the public interest) and Article 6 paragraph 1 f DSGVO (Data processing on the basis of a balance of interests) takes place objection.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, pursuing or defending your personal data legal claims.
2. Right to object to the processing of data for advertising purposes
In individual cases, we process your personal data in order to process direct mail (unsolicited sending of new product / price information). You have the right at any time to object in writing to the processing of personal data relating to you for the purpose of such advertising.
If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes and mark your customer account accordingly that we no longer receive advertising from you.
The objection should be in writing (letter, fax or e-mail) and should be sent to theHUD Agency & Distribution GmbH, Deisterstr. 17a, 30449 Hannover, Fax: + 49 (0) 511 5435842- 49, E-Mail: info@thehud.de.
Contradiction against advertising mails
The use of published in the context of the imprint obligation contact information for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.
Name and address of the controller
The person responsible within the meaning of the General Data Protection Regulation, other data protection laws in the member states of the European Union and other provisions with data protection character is:
theHUD Agency & Distribution GmbH
Managing Director: Horst Brandes | Uwe Noll
Deisterstr. 17a
30449 Hanover
Telephone: +49 (0) 511 543584-20
Fax: + 49 (0) 511 5435842-49
E-Mail: management-MD@thehud.de
We reserve the right to change our privacy practices and this policy to adapt it to changes in relevant laws or regulations, or to better serve your needs. Possible changes to our data protection practices will be announced accordingly at this point. Please note the current version date of the privacy policy.
Hanover, May 2018